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For CPOs, VPs Product, Growth leaders, and founders Product outcome consulting for executive teams

De-risk launches.
Increase adoption.
Fix stalled growth.

PiqueInsights helps product leaders make higher-confidence decisions on launches, adoption, activation, conversion, and retention. Six proprietary frameworks. One installed system. Every major product decision becomes more defensible to leadership, investors, and the board.

30-min call, no pitch · Walk away with 3 diagnosed decision leaks · Outcome systems installed in 90 days
Fastest path to a proposal

Start with one live product decision.

Bring the launch, funnel, onboarding, or adoption problem your team is already under pressure to solve. In 30 minutes, you will leave with three diagnosed decision leaks and a clear recommendation on whether you need a Decision Sprint, a Framework Install, or no engagement at all.

Book the 30-min audit Email PiqueInsights directly
Proposal in 48 hours if there’s a fit
Measured across
120+ product orgs
+42%
avg conversion
lift
−38%
time-to-first-
value
62%
faster decision
cycles
96%
client
retention
Fastest way to start

Decision Sprint is the easiest first engagement to buy this week.

One high-stakes product decision, one measurable metric, one executive-ready recommendation in four weeks.

Best for launches, onboarding leaks, funnel friction, and stalled roadmap priorities.
Start with a sprint
What executives actually buy

The outcomes behind the engagement.

Executives do not buy analysis for its own sake. They buy fewer failed launches, stronger adoption, faster decisions, and more reliable growth. Every framework in the system exists to move one of these outcomes.

Outcome 01

De-risk roadmap decisions

Turn unclear inputs into a confident go, pause, or stop decision before engineering burns another quarter.

Best for: strategy resets, board-visible launches, expensive feature decisions
Outcome 02

Improve activation and conversion

Diagnose where friction is blocking first value, remove the barriers, and install the evidence to prove the lift.

Best for: onboarding, new funnels, self-serve growth, monetization
Outcome 03

Shorten decision cycles

Give product teams and leadership one shared decision language so choices stop stalling in debate.

Best for: cross-functional gridlock, slow prioritization, executive misalignment
Outcome 04

Make the board narrative hold

Replace anecdotal stories with a credible chain from evidence to decision to metric movement that survives scrutiny.

Best for: board prep, investor scrutiny, operating reviews, scaling leadership teams
Why infrastructure

Research agencies sell decks. Dashboards sell data.
Neither is what a product leader needs to commit a decision — or to defend one.
We install the infrastructure in between.

Evidence, not sentiment.

Every input is graded on our Evidence Ladder, so your team knows what a finding can — and cannot — support.

Decisions, not decks.

You leave each engagement with decision memos, kill conditions, and guardrail metrics. Zero “final” PDFs.

Outcomes, not outputs.

We price to the metric we commit to move. Activation, retention, conversion — measured against your pre-install baseline.

Before we talk

Is this a fit?

We work with a narrow slice of product orgs on purpose. If you see yourself on the left, we should talk. If you see yourself on the right, we probably aren't your partner — and we'll say so on the call.

Great fit

You're us if…

  • You're a VP/Head of Product at a Series A–C SaaS or platform
  • Your roadmap is under pressure to show measurable outcomes this quarter
  • You have product telemetry but it's not feeding decisions
  • You can commit an internal PM or product lead to the install
  • Your engagement budget is $25k+ and you want a metric-led engagement
  • You want the frameworks to outlast the engagement
Not a fit

Skip us if…

  • You need lightweight project support, not an installed decision system
  • You want execution capacity rather than executive decision support
  • Your team is not ready to commit against measurable product outcomes
  • You're pre-seed and still searching for an initial product direction
  • You want low-cost augmentation rather than a premium strategic partner
  • You evaluate partners by activity volume instead of business movement
Free executive briefing · Limited framework preview

The Activation Arc Executive Briefing.

Get a limited executive briefing on one proprietary framework: Activation Arc. It shows how product leaders diagnose adoption friction, spot activation leaks, and decide where to intervene first without giving away the full PiqueInsights system.

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Activation Arc Briefing ARRIVE ORIENT COMMIT RETURN FRICTION MAP EXECUTIVE USE
The infrastructure · 8 proprietary frameworks

The decision system we install.

Eight instruments, each purpose-built for a specific class of product decision. Together they form the PiqueInsights decision system. These are not branded workshop names. They are proprietary operating frameworks you can inspect, pressure-test, and install into your team.

Framework 01 · Measurement

User Lens.

Satisfaction, kept intact.

Eight dimensions of satisfaction — four the user feels, four the product provides. No more one-number NPS that hides where satisfaction leaks.

USERINPUTVOICELENSDRIVERACTION LENS
8→1
defensible score
Diagnostic
every gap maps
View exhibit →
Use when satisfaction is too vague to act on.
Framework 02 · Decision pipeline

Insight Ship.

Customer insight to committed decision.

Five stages — Capture, Cluster, Convert, Commit, Close. The pipeline that turns messy evidence into decision memos leadership will actually back.

0102030405 CAPTURECLUSTERCONVERTCOMMITCLOSE insight → hypothesis → ship
62%
faster cycles
more shipped decisions
View exhibit →
Use when evidence is abundant but commitment is weak.
Framework 03 · Confidence

Evidence Ladder.

Match evidence to decision weight.

Five rungs, from Anecdote to Committed. Every decision memo names the rung its evidence sits at — no more rung-1 stories backing rung-5 decisions.

05 Committed 04 Tested 03 Triangulated 02 Pattern 01 Anecdote
−40%
poor decisions cut
Auditable
to the board
View exhibit →
Use when opinions outrank evidence.
Framework 04 · Alignment

North Star Map.

Outcome metric to customer evidence.

Four layers — Outcome, Drivers, Behaviors, Indicators. Every product decision traces up to the outcome it's moving. Strategy you can actually steer inside a quarter.

1:1
decision↔outcome
Steerable
inside quarter
View exhibit →
Use when strategy sounds right but cannot be steered.
Framework 05 · Growth

Activation Arc.

Value-over-friction, stage by stage.

Four stages — Arrive, Orient, Commit, Return. Shows you exactly which intervention pays the most, and where you're wasting onboarding effort.

ARRIVEORIENTCOMMITRETURN first felt win
2.4×
activation lift
−38%
TTFV cut
View exhibit →
Use when onboarding feels busy but value still lands late.
Framework 06 · AI-augmented

Live Loop.

Human + AI, in parallel, always on.

Replaces the Double Diamond for AI-augmented teams. Four phases — Listen, Learn, Lead, Live — on two parallel tracks: human judgment and AI recall.

HUMANAI L · Listen I · Learn V · Lead E · Live
research velocity
Always-on
post-ship evidence
View exhibit →
Use when AI is creating speed but not judgment.
Framework 07 · AI governance

AI Confidence Radius.

Launch, limit, pilot, or pause.

Six dimensions — Utility, Trust, Control, Explainability, Reliability, and Governance. The radial scorecard that shows whether an AI feature is truly ready to scale.

UTILITY TRUST CONTROL RELIABILITY GOVERNANCE EXPLAINABILITY
6-axis
AI readiness score
Decision
launch vs pilot
View exhibit →
Use when AI capability exists but readiness to scale is unclear.
Framework 08 · Journey diagnosis

Journey Load Score.

One bar per step. One glance to understand.

A simple five-point cognitive-load score across journeys, service blueprints, and workflows. Each step becomes one bar, so leadership can see where burden accumulates and where simplification should start.

54321 TOTAL 15
5-point
load score
Journey
burden map
View exhibit →
Use when the journey feels too hard and leadership needs a fast visual read.

Need traction in the next 30 days?

The fastest entry point is the Decision Sprint: one high-stakes product decision, one clear metric, one executive-ready recommendation. If you need a fast win before a board meeting, launch, or quarterly planning cycle, start there.

What happens · After you book the call

From “hello” to installed.

Four steps, fully transparent. No mystery proposals, no scope creep, no six-figure discovery phases.

01

Decision Audit Call

30 min. We diagnose 3 gaps in your decision pipeline live. You leave with an actionable audit whether or not you hire us.

Day 0 · Free
02

Scoped Proposal

Within 48 hrs you get a proposal with the specific metric we are targeting, the guardrail, and the recommended engagement scope.

Day 2 · Fixed scope
03

Framework Install

8–12 weeks. We install the frameworks, run the evidence, and deliver decision memos weekly — not at the end.

Wk 1–12 · Weekly memos
04

Post-Ship Close

We close the loop on the target metric and document what moved, what did not, and what leadership should do next.

Wk 13+ · Measured
Proof · Measured against pre-install baseline

What shipped.

Representative outcomes, adapted from published case studies and reframed around the business problems executives actually sponsor. We keep the underlying facts intact, but surface the decision and operating leverage more clearly.

+42%

“Their research methodology identified 18 critical friction points. The decision memos gave us guardrails to ship against. Conversion up 42%, retention up 28% — but the real win is the system still running every quarter.”

VP Product · Series B SaaS · Productivity
−67%

“We were shipping features on exec opinion. Three months after the install, our decision cycle dropped from 9 weeks to 3. Every major decision has a kill condition. The board meetings changed character.”

Head of Product · Series A FinTech
3.2×

“Pique didn't hand us a report — they handed us an instrument. Our PM team runs the Evidence Ladder in every spec review now. Shipped decisions with a clear learn jumped 3.2× year over year.”

CPO · Series C Dev Tools Platform
Partnered with Series A–C SaaS · FinTech platforms · Developer tools · Health & Life Sci · B2B Marketplaces
Executive Case 01 · Developer Experience · 2025

Replaced a vague CSAT score with a decision system for GA readiness.

Source: developer workflow transformation

Business problem

A developer portal preparing to move from beta to GA had CSAT data, but no reliable way to explain what was driving satisfaction, where ownership sat across the journey, or which fixes would actually improve adoption at launch.

Pique-style intervention

Led end-to-end experience research, supplemental CSAT interviews, usability validation, and the creation of USER LENS — a structured framework that separated experience health metrics from root-cause indicators, so leadership could prioritize based on evidence instead of internal volume or opinion.

Executive outcome

The organization entered GA with clearer journey accountability, a repeatable measurement system, and better visibility into the friction that actually threatened activation and trust.

29% → 73%
beta satisfaction improvement after IA and terminology validation
65%
GA CSAT with qualitative follow-up to explain the score
35
developer interviews used to diagnose systemic friction
Executive Case 02 · AI Developer Tools · 2025

Turned fragmented AI-tool adoption into a governance and service-design roadmap.

Source: AI-assisted developer tools service blueprint

Business problem

Across 60,000+ technologists, multiple AI-assisted coding tools were live, but adoption was uneven, onboarding was inconsistent, and developers were confused about tool fit, provisioning, and support.

Pique-style intervention

Mapped the full service blueprint across discovery, provisioning, onboarding, daily use, support, and renewal. Combined interviews, diary studies, ticket analysis, stakeholder research, and telemetry to reveal backstage failures invisible to end users.

Executive outcome

The blueprint became the planning artifact for product leadership, shaped the roadmap for unified provisioning and support, and gave the CTO office a stronger basis for AI-tools governance instead of isolated tool decisions.

42%
licensed seats with low or no usage at 30 days before intervention
40%
reduction in support MTTR after consolidation launched
60K+
technologists impacted by the service blueprint
Executive Case 03 · Enterprise AI Strategy · 2024

Gave leadership an evidence base for selecting a Gen AI platform at enterprise scale.

Source: Gen AI Discovery Research

Business problem

An enterprise team needed to choose a Gen AI solution for 300,000+ employees, but the landscape was fragmented, stakeholders were unconvinced about discovery work, and no one had a grounded view of employee needs, trust barriers, or onboarding expectations.

Pique-style intervention

Combined discovery interviews with competitive analysis to uncover employee mental models, privacy and trust expectations, interface needs, and product-selection criteria that a market comparison alone would have missed.

Executive outcome

The research informed third-party tool selection, clarified onboarding priorities, and gave leadership a more credible firmwide rollout narrative rooted in employee behavior rather than vendor claims.

300K
employees in scope for rollout planning
27+
insights and recommendations delivered
1
tool selected for firm-wide rollout
Executive Case 04 · Fintech / Employee Experience · 2023–2024

Moved a failing employee communication tool from crisis complaints to measurable recovery.

Source: enterprise employee communication experience uplift

Business problem

Branch employees depended on a secure communication tool to serve customers, but poor reliability, delayed voicemail, crashes, and inconsistent call quality were eroding trust and creating operational risk.

Pique-style intervention

Ran a multi-modal research program to identify satisfaction drivers, define top tasks, standardize measurement, and build a roadmap focused on call quality, voicemail reliability, support coordination, and user education.

Executive outcome

The work gave product and vendor teams a clearer operating agenda, aligned success metrics, and improved the experience enough to reverse the trajectory of user dissatisfaction.

31% → 45%
CSAT improvement across one year
+14%
increase in satisfaction after intervention
98+
insights and recommendations delivered
Engagements · Transparent pricing · Metric-led

Pick the engagement.

Three tiers built around the moment you are actually in. Each engagement is structured around a measurable business outcome so executives are paying for movement, not just activity.

Tier 01 · Focused

Decision Sprint

De-risk one urgent product decision in four weeks.
$18k + outcome
4-wk sprint · scoped to a target metric
  • Focused on one launch, funnel, onboarding, or roadmap decision
  • Executive recommendation memo with go, hold, or kill guidance
  • Guardrail metric, kill condition, and success threshold
  • Board-ready decision narrative for stakeholder alignment
  • One framework installed against the problem that matters now
Start this sprint →
Tier 03 · Retained

Always-On Partner

Ongoing executive support for product decisions, adoption, and growth. Monthly.
$25k / mo
6-month min · quarterly metric reviews
  • Continuous support for roadmap decisions, launches, and growth priorities
  • Quarterly executive decision memos and post-ship reviews
  • Live evidence ledger with drift detection and escalation flags
  • Monthly leadership decision session
  • Targeted interventions where adoption or retention slips
  • Priority access to new frameworks and operating upgrades
Request retainer →
Who's installing this · Trust block

Built by an operator who has had to defend the decision.

PiqueInsights was built around measurable product outcomes. The frameworks were developed in the field, pressure-tested in executive reviews, and refined engagement by engagement.

AK
Founder · Lead strategist

Anuja Katyal

Founder, PiqueInsights · Former product and research executive, enterprise & fintech

Anuja has led high-stakes product decision work for enterprise SaaS, fintech platforms, and consumer mobile, helping teams defend roadmap priorities, improve adoption, and move key metrics under executive scrutiny. PiqueInsights is the system she wished she'd had as a VP: frameworks that outlast engagements, evidence that survives scrutiny, and decisions that compound into measurable product outcomes.

Every engagement is founder-led. Every memo, every install, every post-ship close is held to the same standard: evidence strong enough to support a real decision.

120+
product orgs
advised
15+ yrs
product and decision
leadership
6
proprietary
frameworks authored
96%
client retention
through 2025
FAQ · The objections we hear every week

The honest answers.

If one of these is why you haven't booked, read it and then book anyway. The discovery call is free, you'll leave smarter either way.

Why hire PiqueInsights instead of building this internally?
If you have the time to recruit, onboard, and support a senior operator who has already run this playbook at your stage, building internally can make sense. PiqueInsights is designed for leaders who need movement on a live product decision now, with frameworks that remain in place after the engagement.
What does metric-led pricing mean?
For Decision Sprint and Framework Install engagements, scope and pricing are built around a business metric the work is intended to improve, such as activation, time-to-first-value, retention, or conversion. That keeps the engagement tied to measurable business movement.
Is this strategy consulting or product outcome consulting?
It is product outcome consulting built for executive product decisions. Strategy is produced through customer evidence, interaction diagnosis, and decision architecture rather than generic slides or abstract recommendations.
How is this different from a typical consulting or agency partner?
Agencies usually sell project hours and reports. PiqueInsights installs a reusable decision system, ties work to measurable outcomes, and leaves the team with frameworks that continue to shape product decisions after the engagement.
What outcomes can PiqueInsights help improve?
Typical executive outcomes include stronger roadmap confidence, better activation, improved conversion, lower friction in onboarding, higher retention, and faster decision cycles across product teams.
What kinds of companies are the best fit?
The best fit is usually a product-led SaaS, platform, fintech, developer tools, or adjacent B2B technology team with a high-stakes product decision, measurable goals, and executive sponsorship.
What do you need from our team to make this work?
The strongest engagements have one committed product counterpart, executive sponsorship, access to product telemetry, and enough customer access to validate evidence quickly. Without those ingredients, no framework compounds the way it should.
What is the fastest way to start?
The fastest path is the executive decision audit followed by a Decision Sprint focused on one high-stakes product decision and one measurable metric. That gives the team a contained first buy with fast executive visibility.
Book your executive decision audit

Book this week.
Move the metric.

30 minutes with Anuja. No pitch, no slides. If there’s a fit, you get a scoped recommendation and proposal within 48 hours. If there isn’t, you still leave with three diagnosed gaps in your decision pipeline.

Book the 30-min audit →
No obligation Ends with 3 actionable gaps Metric-led proposals Clear next-step recommendation
1 priority client slot available in the next 5 days · proposals sent within 48 hours if there’s a fit
Book the audit this week →